Privacy Policy
- Our Commitment to Privacy
- Personal Information We Collect
- How We Use Personal Information
- Cookies and Automatic Information
- Service Providers (Agents)
- Sharing Information
- Content Disclaimer
- Data Enhancement
- Our Commitment to Data Security
- Children’s Privacy
- Gift Acceptance Policy
- Donor Rights
- Refund Policy
- Uniform Disclosure Statement
- Accessing or Correcting Your Information
- Contact Information
- Changes to This Policy
Our Commitment to Privacy
Reform R Us values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a donation, purchase items from our Amazon Wishlist, apply for services, volunteer, or otherwise engage with us.
Third-party websites or services linked from our site have their own privacy policies, and we encourage you to review them.
Personal Information We Collect
When you interact with Reform R Us, we may collect personal information such as:
- Name
- Mailing Address
- Email Address
- Phone Number
- Payment Information (processed securely through third-party providers)
- Donation history
- Volunteer or program application details
You may also provide information about others (for example, when purchasing items to be sent to someone or donating in someone’s honor).
We may offer optional surveys to improve our programs and services. Participation is always voluntary.
How We Use Personal Information
We use your information to:
- Process donations
- Send welcome kit confirmations
- Respond to inquiries
- Manage volunteer applications
- Provide updates about programs, events, and initiatives
- Issue tax receipts
- Improve our services
You may unsubscribe from emails at any time using the unsubscribe link or by contacting us directly.
Cookies and Automatic Information
We may collect non-identifying information such as:
- Browser type
- Pages visited
- Time spent on the site
- Referral sources
This information helps us improve website functionality and user experience.
Our website may use cookies to track general traffic patterns. Cookies do not give us access to your personal data. You may disable cookies in your browser settings without affecting most site functionality.
We may use tools such as Google Analytics to analyze website performance.
Service Providers (Agents)
We may engage trusted third-party providers to assist with:
- Payment processing
- Email communications
- Website hosting
- Database management
- Shipping welcome kits
These providers only use information necessary to perform services on our behalf.
Sharing Information
Reform R Us does not sell, trade, or rent donor or personal information to third parties.
We may share information only when:
- Required by law
- Necessary to process a donation or service request
- Protecting the rights and safety of Reform R Us and our community
Content Disclaimer
Content on our website and social media platforms is for informational and educational purposes only and does not constitute professional, legal, or financial advice.
Data Enhancement
From time to time, we may update our database using publicly available information to ensure mailing accuracy and improve communication effectiveness.
Our Commitment to Data Security
We take appropriate measures to protect your personal information, including:
- Secure encrypted payment processing (SSL technology)
- Restricted staff access to sensitive data
- Secure third-party payment platforms
While no system can guarantee complete security, we work diligently to safeguard your information.
Children’s Privacy
Reform R Us does not knowingly collect personal information from children under the age of 13. Our website is not intended for use by children under 13.
Gift Acceptance Policy
Reform R Us accepts donations that align with our mission to support individuals impacted by incarceration through reentry support, welcome kits, programming, and long-term transitional housing initiatives.
We may accept:
- Monetary donations
- In-kind donations
- Wishlist purchases
- Corporate or foundation gifts
Certain non-cash gifts may require review before acceptance.
We reserve the right to decline any gift that does not align with our mission or may pose legal or financial risk.
Donor Rights
We respect and honor our donors. You have the right:
- To know our mission and how donations are used
- To receive acknowledgment of your gift
- To have your information kept confidential
- To request removal from mailing lists
- To ask questions and receive truthful responses
- To receive documentation for tax purposes
Refund Policy
If you made an error in your donation or wish to request a refund, please contact us within 15 days of your donation.
Refunds will:
- Be issued to the original donor
- Be returned using the original method of payment
- Be processed after verification
Please allow up to 30 days for processing.
Unauthorized transactions should be disputed directly with your financial institution.
Uniform Disclosure Statement
Reform R Us is a nonprofit organization operating in accordance with applicable state and federal laws.
Donations may be tax-deductible to the extent allowed by law. Donors should consult their tax advisor for specific guidance.
Upon request, we will provide relevant financial documentation as required by law.
Accessing or Correcting Your Information
You may request to:
- Review your personal information
- Correct inaccuracies
- Be removed from our database
To make a request, please contact us directly.
Contact Information
Reform R Us
Website: https://reformrus.org
Email: info@reformrus.org
Mailing Address: PO Box 2539 Laurel, MD 20709
Changes to This Policy
Reform R Us reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of any changes.